Aarambh provides services involving government filings, expert consultation, and third-party costs. Our refund and cancellation policy ensures fairness to clients while considering operational realities.
1. General Policy
- All payments are service fees toward consultation, drafting, document preparation, and filing assistance.
- Once a service request has been initiated, resources and time are allocated immediately. Full refunds are rarely possible unless no work has been started.
- Government filing fees, stamp duties, and statutory payments are strictly non-refundable.
- 👉 Initial token payment of ₹499 is strictly non-refundable.
2. Cancellation Requests
- Submit cancellation requests via email to support@Aarambh.com within 24 hours of order.
- If no work has started, a full refund minus payment gateway charges will be processed.
- If partial work has started (consultation, document review, drafts), a proportionate refund may be granted.
- If services have progressed to government filing, no cancellation or refund is possible.
3. Refund Eligibility and Scenarios
Refunds may be granted if:
- Duplicate or excess payment occurs.
- Services are not started within specified time due to our delay.
- We fail to deliver the promised service solely due to our fault.
Refunds will not be granted if:
- Delays or rejections by authorities occur due to incorrect or incomplete client information.
- Clients fail to provide documents, signatures, clarifications, or cooperation on time.
- Client changes mind after work begins or drafts are prepared.
- Government rejections arise for reasons beyond our control.
4. Mode and Timeline of Refund
- Refunds use the original payment method.
- Processing typically takes 7–10 working days, depending on bank/payment gateway.
- Email confirmation will be sent when a refund is initiated.
5. Non-Refundable Services
- AI-based Name Check reports.
- Government challans, statutory fees, or stamp duties paid on your behalf.
- Consultancy or advisory sessions once delivered.
- Customized document drafts or filings once prepared.
6. Dispute Resolution for Refunds
If you are dissatisfied, email us at support@Aarambh.com with details. We aim to resolve grievances promptly through internal review. If unresolved, disputes will be handled under our Terms and Conditions.